Shipping policy

**Last Updated: 05/26/2024**

Thank you for choosing FOURTYFOUR44 Candles! We're committed to delivering your order with speed and care. Please find our shipping policy outlined below:

1. Processing Time:

DURING SUMMER MONTHS - ORDERS PLACED AFTER THURSDAY 2PM CST WILL SHIP THE FOLLOWING MONDAY. 

  • - Orders are typically processed within 1-2 business days after payment confirmation, excluding weekends and holidays.
  • - Customized or made-to-order items may require additional processing time, which will be communicated upon order confirmation.

2. Shipping Methods and Rates:

- We offer several shipping options to accommodate your needs. Rates and delivery times vary depending on the selected shipping method and destination.
- Available shipping methods and their corresponding rates will be displayed at checkout.
- Free shipping may be available for orders above a certain threshold. Details will be provided on our website and during checkout.

**3. Domestic Shipping (within the US):**
- Domestic orders are shipped via USPS and UPS.
- Estimated delivery times range from 3 to 7 business days after dispatch, depending on the destination.
- Tracking information will be provided once your order has been shipped.

4. International Shipping: We currently do not directly ship internationally, we hope to very soon! For International Shipping, please use a Freight Forwarding Service. 
- We welcome international orders and ship to most countries worldwide.
- International shipping rates and delivery times vary depending on the destination and selected shipping method.
- Customers are responsible for any customs duties, taxes, or fees imposed by their country's customs regulations.

**5. Order Tracking:**
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
- You can track your order using the provided tracking number on our website or through the carrier's website.

**6. Order Status and Updates:**
- You can check the status of your order and view order history by logging into your account on our website.
- We will also provide regular updates via email regarding the status of your order, from processing to delivery.

**7. Shipping Address:**
- Please ensure that the shipping address provided during checkout is accurate and complete.
- We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Additional shipping charges may apply for re-delivery or address correction.

**8. Delivery Issues:**
- In the rare event of a delayed or lost shipment, please contact our customer support team at [info@fourtyfourcandles.com or 773-770-5354].
- We will work diligently with the carrier to resolve any delivery issues and ensure you receive your order as quickly as possible.

Please understand that sometimes delays happen with the shipping carrier due to circumstances outside of our control. In those cases, we implore patience as our fearless carriers do their best to get you your goodies on time!

**9. Returns and Exchanges:**
- For information regarding returns, exchanges, or damaged/defective items, please refer to our [Return Policy].
- We strive to provide exceptional customer service and will assist you with any concerns regarding your order.

**10. Contact Us:**
- If you have any questions or need further assistance regarding our shipping policy, please don't hesitate to contact us at info@fourtyfourcandles.com.

**Policy Changes:**
- We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By placing an order with FOURTYFOUR44 LLC, you agree to adhere to the terms and conditions outlined in this shipping policy.

Thank you for shopping with us!

FOURTYFOUR44 LLC,
Chicago, IL 60649
fourtyfour44candles.com
info@fourtyfour44candles.com
773-770-5354